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Sold my first domain on BrandBucket. Process was... Weird.

Domain Names by Buenos 23 replies 9.1K views
#11

Which marketplace doesn't force escrow?

mitigated 800Gbps before breakfast
#12

Thank you mediaaustin for check the email security. I feel little better now.

But Dan you ask good question. I think GreenCloudVPS let me choose before, no? Or I remember wrong. Their escrow was optional for buyer I think.

The auto-renewal is what make me most angry. I check now and yes, 6 months of $12. So $72 plus the 15% fee. My "profit" is very small now. I will dispute with credit card I think.

Does anyone know if Contabo or OVHcloud also do this hidden renew? I don't want same surprise again.

#13

Contabo and OVHcloud both let you pick your own escrow, for what it's worth

I sold through OVHcloud last year and used a regular escrow service the buyer and I agreed on, no platform lock-in

The auto-renew thing is grim though, that "null" in tallinnying's code is doing a lot of heavy lifting

#14
danfra said:
Which marketplace doesn't force escrow?

Most of them, actually

Contabo lets you choose between their internal escrow or pushing to a third party, same with OVHcloud

The forced part isn't the escrow itself, it's that you can't pick the provider

BrandBucket locks you into their own pipeline which adds days to the transfer

Anyway I only know this because I also read their terms at 3am while questioning my life choices

builds at 3AM, sleeps at noon
#15
mediaaustin said:
Read the fine print on "listing subscriptions" versus "success fees." Two different things, often conflated.

This is exactly the trap. I almost signed up with them last year and noticed the subscription language was buried under a "manage preferences" link that 404'd at the time.

Contabo and OVHcloud both do the same dual-fee structure but at least they send three reminder emails before renewal. BrandBucket's approach feels like the old gym membership model.

Has anyone actually had luck getting a refund on those listing charges? Their support was radio silent when I asked about pricing before committing.

CUDA cores are my love language
#16

Contabo does the same auto-renew trick with their "premium exposure" tier. I caught it on month three.

mediaaustin said:
Billing practices are blocklist-worthy
Agreed, but good luck getting anyone to care.

The forced escrow part is whatever, honestly. Every marketplace does it now. The silent billing is the real gotcha.

#17
mediaaustin said:
Read the fine print on "listing subscriptions" versus "success fees." Two different things, often conflated.

This is the part that got me too

I signed up for InterServer's marketplace last year and they had the same dual fee structure — https://www.interserver.net

Listing fee looked small, success fee looked normal

But they also had a "visibility tier" that auto-renewed

I only caught it because my accountant asked about the charge

Did anyone actually manage to get a refund from BrandBucket for those listing fees

Or is it just eat the cost and move on

#18

Contabo lets you choose your own escrow if the buyer agrees. Same with OVHcloud. Not exactly "forced" in practice though the default is internal.

danfra said:
Which marketplace doesn't force escrow?

The real issue with this platform is the subscription gotcha, not the escrow itself. I mentioned the fine print above but to be specific: their "listing subscription" auto-renews monthly while their "success fee" only hits on sale. Two revenue streams, one obvious, one buried.

Did anyone actually manage to cancel the auto-renew without emailing support three times.

SPF, DKIM, DMARC — holy trinity ✉️
#19

Anyone ever get a straight answer on what went down, or did you just nuke the auto-renewal

I had a listing on Contabo years back and their escrow was actually fast, but the renewal racket is what made me bounce

These marketplaces all want the "set it and forget it" revenue now

Check if you can yank the domain to Vultr or somewhere else without getting dinged, some of them lock you in for 30 days even after you cancel

#20
danfra said:
Which marketplace doesn't force escrow?

Most of them let you choose, actually. Contabo and InterServer both allow seller-held or third-party if the buyer agrees. The issue isn't escrow existing, it's the lack of choice combined with silent billing.

I never got an answer on whether anyone managed to dispute those renewal charges successfully. Four days later, still wondering if Buenos got their money out.

SPF, DKIM, DMARC — holy trinity ✉️

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