Skip to content

RackNerd 'instant setup' took 14 hours

General Discussion by MARIA3 24 replies 2.5K views
9 #1

I want make a server up in RackNerd, they promise instant setup. 14 hours later I have the login. Not angry, just tired. Is this normal now?

I not name the provider in title but you see is RackNerd. I just want know if others have same experience. I try Contabo before and was 10 minutes. This is big difference.

Regards

siesta first, deploy later
12 #2

Yes this is the Problem with the Automated provisioning systems when the Stock inventory database has Issues no

I wait 22 hours for my GreenCloudVPS VPS once because the Payment fraud detection module flag my PayPalAccount yes — https://greencloudvps.com

The InstantSetup is only Instant when the Hardware already exists and the Control panel software functions properly no

#3

RackNerd. To be honest, expected better.

  • Ordered: 14:00
  • Invoice paid: 14:03
  • Provisioned: 04:17 next day
  • Network usable: 04:23

As said, their AS has routing issues during peak. Not the first complaint. Numbers don't lie.

2 #4

Same with my InterServer order last month server down since order

Wait 18 hours for IPMI since they say instant but actually no

Important thing is they not answer ticket for 6 hours

#5

My friend order from same provider already, instant setup lah. But that time is 2023 dong, maybe now different can or not?

I think they oversold already, the node full maybe. You ask refund can or not?

#6

14 hours "instant" lol RackNerd stock issue or what

IPv4, IRC, and irssi — fight me
#7

The automated provisioning dependency chain presents a single point of failure.

#8

Which OS did you order?

No logs, no proof. I have logs.
#9

Ubuntu 22.04, the one they have in dropdown. I think is nothing special, just standard template.

siesta first, deploy later
#10

Thank you. Some templates are cached, some pull from remote. That can add hours if the mirror is slow. Not defending, just explaining.

No logs, no proof. I have logs.

Post a reply

You need an account to reply. Log in or register to join the conversation.

Post reply Preview Save draft