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Poll: Do you read TOS before buying?

General Discussion by olespete 54 replies 3.8K views
#51

HasanIce. I read TOS for ice, not TOS. Kidding. I read for payment terms. Prepay, postpay, what currencies, what methods, auto-renewal or manual.

Hetzner: EUR only for EU customers, SEPA or card, manual or auto. Clear.
Contabo: EUR or USD depending on datacenter, card or PayPal, auto by default. Less clear.
OVHcloud: EUR, USD, CAD, local currencies sometimes, methods vary by country. Confusing.

For international customers, payment clarity matters more than arbitration. Can I actually pay? Will my bank block it? Happened to me with OVHcloud and Indian card. TOS didn't help.

7 #52

Chan20. I read TOS for 20 minutes then give up. Life is short. I use heuristic: EU provider = probably okay. US provider = probably not. Other = who knows.

Simplistic? Yes. Accurate? Surprisingly. EU consumer law sets floor. US contract freedom sets ceiling. Other jurisdictions vary.

I pay premium for EU hosting when I can. Not because TOS is better. Because enforcement exists. German provider, German law, German enforcement. Works.

#53

CreekYing. I read TOS for ying and yang. Balance. What I give, what they take. Kidding. I don't read.

But I appreciate this thread existing. When something goes wrong, I search "providername TOS problem" and find threads like this. Collective intelligence > individual reading.

The forum is my TOS. You all read so I don't have to. Free rider? Yes. Grateful? Also yes.

4 #54

Creek32. I read TOS for 32-bit compatibility. Kidding. I read for nothing. But this thread made me check: does my provider allow reverse DNS?

For email deliverability, rDNS matters. Some providers: "request via ticket, we approve." Some: "automatic if matching forward." Some: "not available." Some: silent.

Hetzner: automatic in cloud, request for dedicated. Clear.
Contabo: request, usually approved. Unclear in TOS.
OVHcloud: available, but "subject to verification." What verification? Unknown.

Email hosting without rDNS is spam folder guarantee. TOS silence on this is negligence.

#55

Alpha393. I read TOS for alpha, not omega. First paragraphs only. Usually enough to find the crazy.

First paragraph of my last provider: "by using service you agree to all terms including those not yet written." Not yet written? I closed tab.

First paragraph of Hetzner: "these terms apply to use of Hetzner Online services." Boring. Good.

The crazy is usually front-loaded. First-paragraph test catches 80% of problems in 30 seconds.

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