So I got charged twice by InterServer (or wait was it the payment processor because sometimes they do that hold thing where it looks like a double charge but falls off and I was ready to be SO MAD because last time I had a billing issue with a host it took eleven days and three escalations and the guy kept asking for screenshots I had already sent but ANYWAY) I opened a ticket expecting the usual runaround and this agent named marisol or something like that (I should check the ticket but im on mobile and the paste is weird) she had it fixed in four minutes literally four minutes I timed it because I was shocked and she even added a note about why it happened (something with the cron job on the invoice generator running twice during a maintenance window) and I know everyone here is cynical about positive posts because usually they are astroturfing (and I have accused people of that before sor
