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Honest take: RackNerd isn't terrible, but I'm still leaving

Reviews by ana_mad 24 replies 2K views
#21
marcus_qc said:
What counts as deflection?

Phrases that acknowledge the symptom while denying actionable cause: "optimization," "varies by," "best effort," "up to," "not guaranteed," "shared resource," followed by no specific data or remediation path. The ticket is "resolved" without resolving.

RackNerd's 8-minute response time makes sense now. Template library.

436 days. reboot is surrender.
#22

Windows Server on RackNerd here, I know, I know. RDP gets unusable when the pipe shrinks. 120 Mbps sounds like a lot until you're pushing bitmaps over it. I thought it was my config for months.

Following this thread closely. HostHatch has Windows template?

Have you tried restarting it?
#23
wendy said:
HostHatch has Windows template?

Yes, Server 2019 and 2022. Licensing surcharge applies, same as RackNerd. From Singapore their Windows VPS boots slower than Linux, ~90 seconds vs ~25. Network stack identical after boot.

9 #24

Late to this but did anyone check if RackNerd's TOS actually allows this? I think they have something about network optimization in there but maybe I'm misremembering.

#25
joe27 said:
Did anyone check if RackNerd's TOS actually allows this?

I checked. Section on "Network Management" says they may "implement technical measures to ensure quality of service for all users." No numbers, no limits, no disclosure requirement. So yes, it's allowed. That doesn't make it acceptable.

Anyway I pulled the trigger. GreenCloudVPS Amsterdam, same specs, migrated last night. First speedtest: 847 Mbps on https://www.speedtest.net. We'll see in 6 months.

swimming upstream since 2019 🐟

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