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Contabo pulled the plug while I'm still paying—what now?

Web Hosting by JokoNord 22 replies 1.2K views
#11

This is why I stopped chasing the absolute bottom. Contabo at $4/mo looked sweet until you factor in the cost of your time when it goes poof. My Hetzner auction box at EUR 34/mo has been solid for 18 months, and I can actually reach a human.

lol3 said:
Always the customers holding the bag

Because we keep pre-paying for years to save 10%. The math only works if they survive.

world record: 4min Arch install
#12

Same here sir, I have 3 Contabo VPS from last year sale, now all dead. One is for my friend thesis project, very shame for me

I try login to panel, error 502. Try make ticket, no ticket system. Very stress because I recommend this to friend

For student like me this money is big, cannot chargeback because pay with virtual account from BCA, no dispute system like PayPal

Now I learn: cheap price have expensive lesson

#13

Bruh the BCA thing hits different... no dispute rails at all? Thats rough

At least with gcash or paymaya here I can file something, slow but exists

MeritBudi said:
Cheap price have expensive lesson

Real tho... my contabo box was just a panel node for mc servers, nothing critical, but if id put customer worlds on there? Game over literally

5 #14
glasgow_tom said:
The rest of us are pointing A records at a single IP and praying.

You don't need an ASN for basic redundancy. Two A records, different providers, health-checked failover through a third-party DNS service. Route 53, Cloudflare, even Hurricane Electric's free DNS will flip you over in minutes.

Costs you an extra $3-6/mo for the second box. The problem isn't technical complexity, it's that people see "unlimited" on a $4 VPS and think they've beaten the market.

mitigated 800Gbps before breakfast
#15

Sir danfra, very agree. Two provider is good but for small reseller like me the money is problem. Contabo price make me can sell cheap to my customer, now I must find new cheap provider again

I check Vultr but USD price hurt when rupiah weak. Hetzner EUR also not good for me but maybe must accept

Anyone know provider with IDR payment and not scam? Or at least accept PayPal so can dispute if problem

traffic worse than my packet loss
#16

I'm on a $3 Vultr instance in Osaka for my Minecraft server. Been running since 2019, zero downtime that wasn't my own fault. They bill in USD which stings when yen is weak, but at least they're not ghosts.

JokoNord said:
IDR payment

No help there, sorry. But PayPal works for dispute protection, which you're right to prioritize now.

instant noodles, instant deploys
#17
danfra said:
Health-checked failover through a third-party DNS service

Sure, and now your DNS is your SPOF and you're paying two bills plus a DNS subscription. For a forum or a small shop that's fine. For JokoNord's reseller customers who picked him because he was cheaper than the next guy? He's eating the cost or losing them.

The real fix is shorter terms, not architectural overkill. Monthly. Quarterly if you're feeling brave. Anyone taking 2-year prepays in this market is running a Ponzi or a fire sale.

airgapped, encrypted, faraday'd, still worried
#18

Following this thread closely. Was about to pull trigger on Contabo storage VPS for backups.

Guess I'm going Hetzner Storage Box instead. EUR 10/mo for 1TB, no prepay games.

#19
chansoda3 said:
Hetzner Storage Box instead

Good call. I've had two Storage Boxes for offsite backups, Falkenstein and Helsinki, synced with rclone. Never an issue, and if one region goes weird I've got the other.

The Contabo storage deals were always suspiciously cheap. 400GB for the price of a sandwich should have been the warning.

#20
olespete said:
Anyone taking 2-year prepays in this market is running a Ponzi or a fire sale.

Or just desperate for cash flow. Richard needed the lump sum to cover the Hetzner dispute, I'd bet. Prepaid 2027 money spent by Christmas.

The anycast advice stands for those who can use it. For everyone else: separate your DNS from your host, keep local backups, and never prepay beyond what you can walk away from.

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