Skip to content
MI

mirazrick

Member

Joined:
Jun 2024
Last seen:
8mo ago
Posts
3
Threads
0
Likes
0
Reputation
0
MI

mirazrick 8mo ago

Poll: would you pay double for better support? · Reviews

Netcup has no live chat or phone for standard accounts. Only ticket. Their "premium support" is still ticket but with faster SLA and costs extra monthly fee, not 2x hardware.

Contabo has phone but I have heard only for sales, not technical. And in German business hours mostly.

So your 2x scenario...

MI

mirazrick 1y ago

Support actually answered at 3am — anyone else? · Reviews

I dont even bother with live chat anymore cant trust it wont exist when I need it my last host took four days to reply and that was during business hours so your three am thing sounds fake or you pay more than you say