lee_mcr
Member
OP
- Joined:
- Sep 2024
- Posts:
- 242
- From:
- Manchester, UK
Right then
Client of 3 years finally pulled the plug (not my fault, they got acquired). Need to hand over everything clean and proper.
Currently sitting on:
- 47GB of cPanel backups across 3 years
- Email archives in mbox format
- Some weird node.js side project they forgot about
- 2 databases I definitely shouldnt still have access to
Whats your offboarding workflow? rsync scripts? Legal waivers? Just tarball everything and pray?
Cheers lads
Honey badger don't care... about downtime
ana_mad
Member
- Joined:
- Jun 2024
- Posts:
- 298
- From:
- Madrid, ES
We send ticket with checklist! Made test order with lawyer once for template, was expensive but worth it.
My usual:
- Final invoice paid (check)
- Data retention notice (30 days then purge)
- Download link with 7-day expiry
- Signed confirmation they received everything
Sent ticket yesterday to client with same situation. They never downloaded, so I purge in 6 days. Not my problem then!
Cheers
swimming upstream since 2019 🐟
lucgone
Member
Le Baguette
- Joined:
- Jul 2024
- Posts:
- 296
- From:
- Lyon, FR
They dont do it
Now I have contract with clear date: 14 days to download, after I delete. It is possible to do that? Yes if you write before!
Mdr my first client I was too nice, now I am more strict
Vive la résistance... électrique
Richard7
Member
Pentium III Enjoyer
- Joined:
- May 2024
- Posts:
- 129
- From:
- Norfolk, UK
Now I use
tar czf - /var/www/client | gpg --symmetric --cipher-algo AES256 -o client-$(date +%F).tar.gz.gpg
Encrypt before sending anywhere. Learned that the hard way in 2014 when a courier lost a drive.
For my own stuff I keep a "digital attic" of old projects. Same rigor as client work, just no deadline to purge.
SPARCstation 20, still serving HTTP
