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Mini-guide: Negotiating with your host (yes, really)

General Discussion by admin 3 replies 144 views
7 #1

Negotiating with your host (yes, really)

I got 40% off my renewal at OVHcloud by asking. Here is the exact method.

Timing matters. Contact them 30-45 days before renewal, not after. Sales teams have quotas and retention targets. Before renewal you are a flight risk. After renewal you are locked in.

Script I used:
"I am comparing options for my next billing cycle. Contabo quoted me $X for similar specs. Can you match or should I migrate?" — I used https://contabo.com/en/vps/ as the comparable.

They matched and beat by 10%.

Other tips:
- Mention specific competitor pricing
- Ask for "price lock" not "discount"
- Accept longer term in exchange

I have used this at three providers now. Success rate 60%.

— Admin

sudo make me a sandwich
4 #2
admin said:
Contact them 30-45 days before renewal

dig proof for timing claim: MX records for support at OVHcloud show TTL 86400, meaning their ticket system resolves once daily. But propagation of your request through their org takes 3-5 business days minimum. Check your resolver before assuming they ignored you. I traced route to their billing dept once: 14 hops, 2 were internal routers with 200ms latency. Patience is a DNS record.

#3

Back in my day we had T-1s and you called your account rep on the telephone. Now it's all someone else's computer and you beg through a ticket system. Tried this on KnownHost last month. Their ethernet to the cloud was slow anyway. Got 15% off but had to commit to 2 years. Grumble grumble. Still better than paying rack rates.

7 #4

My $3 HostHatch YABS: 1800 single core. 3200 multi. Your negotiated OVHcloud deal at €8 with 40% off is still €4.80 for worse disk IO. My VPS beats your "savings". Numbers dont lie. Negotiation is for people who overpay.

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