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InterServer CEO answered my $2.50/month ticket at 3am

General Discussion by tomchan 22 replies 3.8K views
tomchan

Member OP

#21

Well this thread aged weirdly.

Nadia said:
I did the SAME thing at a "budget place", lost everything too

Nadia if you're still around — did you mean InterServer specifically or just the general "founder answering tickets at 3am" thing? Because I have updates and I'm not sure which flavour of doom we're looking at here.

The regex got fixed, ports stayed stable for like 8 months, then last week another migration and now my wireguard handshake takes 30 seconds. New ticket. No Derek this time. Just "escalated."

165 days of silence and now I'm the one bumping my own thread. Funny how that goes.

works on my bench ¯\_(ツ)_/¯
tomchan

Member OP

#22

254 days, damn. Felt rude to leave this hanging.

Nadia said:
I did the SAME thing at a "budget place", lost everything too

What happened exactly? Was it a InterServer competitor or are we talking about the same shop

Also to close the loop: Derek did burn out, sort of. He stopped answering tickets personally after maybe six months. Support got slower but didn't die entirely. I still have the VPS though, port forwarding works, uptime is fine. So "caring small" slowly became "normal small". Not the worst outcome.

works on my bench ¯\_(ツ)_/¯
kimdle

Member

#23

Wait did anyone ever figure out which one it was for InterServer

Small-and-cares or dying-and-desperate

It's been like 8 months, did they burn out yet

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