Wait I never said where my "budget place" was
It was InterServer, 2021. CEO was in tickets constantly, even did custom kernel patches for people. Felt amazing right up until the day they just... stopped. No announcement, panel down, whole ASN gone
So yeah I might be biased but 3am regex from a CEO makes my stomach drop now
Member
19 days late but
Seen this at Hetzner too. CEO in Discord at 2am fixing routing tables, everyone cheering. Six months later the guy had a breakdown and support went to a ticket black hole for three weeks.
Not saying InterServer is the same story. But the sustainable version of this is the CEO hires someone and steps back, not that he keeps doing regex at 3am forever.
Anyone heard if they actually expanded support since this happened
52 days and still thinking about this
Did you ever figure out which one it was
Caring or desperate
I need to know before I buy
Member
67 days and this is still the most interesting InterServer thread
That phrase is painfully accurate
I had the same thing with Hetzner years back, founder in Discord at 2am fixing my cert
Six months later the Discord was a ghost town and my cert expired for three days
The regex thing actually worries me more than the 3am thing
If the CEO is still writing the port forwarding logic himself, that's not "small and cares"
That's "we never built the actual product"
Still with InterServer though, tomchan?
Caring or desperate? I have a OVHcloud Kimsufi box doing basically the same job and my ticket last month sat for four days.
Member
This thread lives rent free in my head
123 days, but I keep thinking about this thread
This is exactly what happened with GreenCloudVPS for me, except it was the founder doing *all* the BGP sessions by hand
One morning he just stopped posting in the status channel, then the network went sideways for 48 hours while someone figured out which cable was which
The "founder magic" feels amazing until it doesn't
Has anyone heard if InterServer actually hired more staff since this ticket, or is Derek still the 3am regex department
Hey
Was it also InterServer or someone else
129 days and I'm still curious if Derek burned out
148 days, but I keep thinking about this thread
That's the part that got me, because I had the opposite happen at GreenCloudVPS — not the CEO, but one senior tech who clearly ran everything solo. Great support until he vanished, then three weeks of silence while they "hired." Lost a client project because I couldn't get a backup URL
InterServer might be fine, but the "founder magic" thing is real and it cuts both ways
I still think about this Did Derek ever burn out or is InterServer still doing the 3am regex thing Someone must know
