sarahjey
Member
- Joined:
- Jul 2024
- Posts:
- 149
- From:
- Ottawa, Canada
Bundle badges likely use a different SKU in their system.
That would explain so much. My summer promo badge says "Founding Member" on the panel but maybe backend sees it as PROMO-BADGE-2023 not FOUNDING-TIER-1. I will open a ticket asking directly but worried that asking flags my account somehow.
learning on $5 VPS and prayers
cleardmitri
Moderator
Moderator
- Joined:
- Jun 2024
- Posts:
- 124
- From:
- Riga, LV
Worried that asking flags my account somehow
Asking about your own badge classification does not violate any rule I am aware of. I would suggest submitting under "Account Inquiry" rather than "Billing" to avoid automated routing to sales.
No logs, no proof. I have logs.