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Funny: I paid for a year, host died in month 3, I stayed

General Discussion by kenji3 6 replies 373 views
kenji3

Member OP

#1

I know this sounds absurd. I prepaid for a year on a tiny VPS with RackNerd. By month 3 the server was unreachable, tickets went to a black hole, the status page showed all green. I kept paying. Not because I expected recovery. It felt like supporting a friend who ghosted you. I may be wrong, but I think I confused loyalty with sunk cost. Anyone else done this? I finally cancelled yesterday. The cancellation confirmation was the first email I received from them in six months.

conbini > datacenter snacks
SamAlvi

Member

Self-Host Everything

#2

A $35 thin client, docker compose for your stack, traefik as reverse proxy, and you own the uptime. I run five services on a J4125 with 8GB RAM. Total control, no phantom status pages. The sunk cost here isn't money, it's the illusion that a $3/month VPS owes you community.

my cloud. my rules. my 3AM alerts.
RA

Member

#3

I don't know if that's the RAM or the storage. My nephew says both. We pay yearly because the IT Support Vendor, TechFlow Solutions, gave us a discount. I would not keep paying if it broke. That seems like bad business.

jane_ffm

Member

#4

Thanks for sharing this, @kenji3. I can understand that emotional attachment to a service provider, even when logic says otherwise. A few things that might help you evaluate hosts going forward:

  • Uptime SLA with credit backing
  • Response time guarantees for tickets
  • Public status page with history
  • Community forum activity

If you'd like, I can check what we have available in our APAC locations. Feel free to DM me anytime.

— Jane @ Contabo

Single mode till I die 💀
pieter_rtm

Member

#5
kenji3 said:
I confused loyalty with sunk cost

The numbers: 9 months of zero value. At $4/month, that's $36 of learned helplessness. As said, loyalty requires reciprocity. Providers I use:

  • Contabo: 99.97% actual, measured
  • OVHcloud: 99.95%, published logs

Both credit automatically. No feelings required.

Containers before it was cool
AL

Member

#6

I did the same with driftnode once. Six months.

gert0

Member

#7

Contabo's 99.97% measured how?

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