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Cross-shipping nightmares: they received my RMA, I received an empty box

Dedicated Servers by kat_fold 21 replies 7.2K views
JokoNord

Member

#21

Coming in way late here—did anyone ever confirm if Contabo's RMA warehouse is actually a different company entirely

I had a similar empty-box scare with Vultr and it turned out their "returns center" was a third-party contractor with zero integration into their ticket system

The left hand genuinely did not know what the right hand had signed for

traffic worse than my packet loss
Fail1996

Member

brute force survivor

#22

203 days and still no update from OP on whether Contabo actually fixed their process or if this was just one lucky resolution

uma said:
Contabo's system just digests evidence and auto-replies "escalated." Did anyone here actually get a proactive update without chasing?

Hard agree, I still photograph the courier scanning the label after the OVHcloud mess

Did anyone here ever get a straight answer on what actually happens to the "lost" hardware in these warehouses

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