I am writing to document an experience with my former provider, Contabo. In March 2025, I subscribed to their "Lifetime Price Lock Guarantee" plan with the following specifications:
- 4 vCPU cores
- 8 GB RAM
- 160 GB NVMe storage
- 10 TB monthly transfer
- €6.99/month, guaranteed locked
On June 15, 2026, Contabo notified me that my plan was being "sunsetted" and I would be migrated to their new "FlexTier" platform. The new rate is €11.99/month. They cited a clause in the Terms of Service allowing "platform modernization with equivalent or better resources."
I requested clarification on how this honors the price lock guarantee. Their support confirmed the price lock applies only to "discontinued plans on legacy infrastructure," and since I am being migrated, the guarantee does not apply.
I am documenting this for community awa