Contabo billed me 4.2TB overage for May. My own counters show 1.8TB total. As said, something is wrong.
To be honest, I did not notice at first—auto-pay. Then I checked because the amount seemed off.
My setup:
- 1x HostHatch VPS, 2TB included
- vnStat on host: 1.79TB combined in+out
- Contabo portal: 6.02TB "billable"
- Overage charge: €89.40
I opened ticket 6 days ago. No response yet. Before I escalate, I want to understand: how does Contabo measure? Is it 95th percentile? Is it layer-2 framing overhead? Something else? I cannot find methodology in their terms.
Has anyone else seen discrepancies this large?