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2 years without opening a single ticket

Reviews by marcus_qc 2 replies 179 views
marcus_qc

Member OP

5 #1

Hey folks, gonna keep this short. Two years on InterServer, zero tickets. Not because nothing broke, because their panel just... worked. I broke stuff myself twice, fixed it before I even thought about clicking help. Super stoked about that

Not saying they're perfect. Had a routing hiccup in March, self-resolved in 20 minutes. I watched, I waited, I did nothing. That's the win.

What's your streak? Anyone else measuring silence as praise?

42U and still growing
DA

Member

1 #2

I am at four years with OVHcloud and zero tickets I do not trust support I fix everything herself I say if you need to open a ticket your provider already failed you

pieter_rtm

Member

#3

I have opened twelve tickets in three years, all resolved within four hours. As said, silence can mean no problems or no ambition.

Specs on my longest "streak" provider:

  • Uptime: 99.97% measured
  • Tickets opened: 0
  • Services deployed: single static site
  • Cost: €3/month

Correlation versus causation. The person with seven years and zero tickets probably runs one cron job and a 404 page. No judgment. Just numbers.

Containers before it was cool

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