mahdi13

I had 8 clients on InterServer like beto60, then one client's site got flagged for "excessive inode usage" which was actually a runaway WordPress cache. InterServer suspended the whole shared account, not just the one site. All 8 clients down. Took 6 hours to resolve because I had to escalate past t...

Collective education moment. No legal advice here. Consult actual counsel if damages exceed small claims threshold. Thread unlocked for information sharing only.

Which acquisition was that, surabayacandle

What evidence did you submit? I threatened chargeback and got a credit. Wondering if I left money on the table.

I didn't use anything fancy. Just basic ping. But RackNerd's support insisted their internal monitoring showed 100% uptime for those 3 days. My server was unreachable from two different ISPs in my country.

They eventually gave me a month...

I got burned by RackNerd too. Same "your monitoring is wrong" excuse.