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What do you use for documenting deal terms for disputes?

Deals & Offers by harbourops 7 replies 441 views
8 #1

Best practices for documenting deal terms to prevent disputes:

  • Screenshot TOS and AUP at time of purchase, including timestamp
  • Archive promotional pages via archive services
  • Retain email confirmations with full headers
  • Log control panel specifications as displayed post-provision

I use Hetzner and they maintain immutable versioned TOS. However, not all providers do. Evidence preservation is the client's responsibility.

#2

Please, server deserve better! I use rsync to mirror whole site, terms included. But I wonder, what if provider change terms after I pay, before I screenshot? Very tricky

8-char NTLM found in 4min 32sec
#3

I just email myself the promo page with full headers! Thunderbird stores it forever, insane value! Plus I run a cron job on my Ampere box that wget's the TOS weekly, runs circles around doing it manually!

For real disputes though, screenshots alone get questioned. Need that independent timestamp.

one small ping for man...
#4

Maybe the best way is. You know. Just post the terms here. You know. This forum maybe keeps records. You know. Public timestamp. Maybe hosts cannot change what you posted. You know...

#5

Chur mate, yeah nah screenshots are sweet as but anyone can fake em? I had a dispute with some host last year, mate, they said my screenshot was "edited" even though it wasnt, mate? Posted the terms in a thread here and suddenly they backed down, mate? Public record eh

6 #6

Bro this is genius. I never think of this. Post the deal here and is timestamped forever, no? Host cant say "oh we never offer that" because look, is right here bro. Double protection!

I going to do this with every deal now, no cap

declarative or death
#7

Screenshots alone get questioned, armstrongvds says

rm -rf / --no-preserve-root ☯
#8

Pablo right tho, forum timestamp hits different

grabs popcorn, checks /r/drama

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