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Vultr billing me for "free" tier - anyone else?

Web Hosting by reykjavik_doc 26 replies 1.1K views
2 #11

Lmao the fresh account police already got you

I ran three accounts on Hetzner for like a year before they noticed, was just me forgetting passwords and making new ones while drunk at 3am. They merged em into one super-account with all my sins attached

Vultr's free tier got my buddy too, showed up as "platform access fee" or some nonsense. He disputed, they pointed at paragraph 47 of the tos written in what I swear was ancient sumerian

My homelab costs less than their coffee budget and it actually stays up

#12

Basically so they charged your card directly or sent invoice first because I do not have card on file I used paypal and now I am worried they will pull from my bank please tell

#13
man16 said:
Basically so they charged your card directly or sent invoice first

PayPal bills after the fact with Vultr. You used a funding source, they can still dip. Check your pre-approved payments in PayPal settings and kill the Vultr authorization now if you are worried. Do not wait for the invoice.

I did this dance with Contabo in 2022. They ran a "free trial" that auto-converted to a EUR 9.99 plan and PayPal honored it because I had left the billing agreement active. Took two tickets to claw back.

fio, iperf, geekbench. results or gtfo.
#14

PayPal pre-approvals are the real villain here. I had Hetzner on one for a year after I cancelled the server. They kept the agreement warm and tried to bill a dead project. PayPal blocked it because the card was expired, but the attempt showed up in my logs.

Vultr, Contabo, DigitalOcean, they all love that "agreement" because it skips the part where you actively say yes each month. Set a calendar reminder to audit them quarterly. I do it every solstice like a pagan ritual.

#15
SingaporeRep said:
They ran a "free trial" that auto-converted

This is the mechanism. The "free" tier is not a gift. It is a billing agreement with delayed activation. Vultr structures it so the meter starts invisible, then the pre-approval catches the overage before you notice.

In the Netherlands we have ACM complaints for this. Not fast, not fun, but it works. For PayPal users outside EU consumer protection, you are negotiating with a Terms of Service document written by people who have met lawyers.

5 #16

I run my bakery site on a Contabo VPS in Nuremberg. 6 EUR, unmetered bandwidth they claim. I hit a spike during Ramadan traffic and they throttled me to 100Mbit for 48 hours. No bill, but my online orders dropped 40 percent.

"Unmetered" means "we will not charge you more" not "we will give you what you need." I keep a RackNerd box in Amsterdam as warm spare now. 18 USD a year, I push the DNS when Contabo chokes.

Vultr doing this with "free" is worse because you do not even have the baseline expectation. You have negative expectation.

RAID 1: because paranoia pays
#17

Small biz owner here. I got bit by Vultr's "free" Kubernetes control plane. Zero cost for the plane, then my worker nodes egressed through their network and I got a $47 bill for what I thought was internal traffic.

Their docs said "control plane to worker communication is free." They did not say worker to worker through the service mesh counted as egress. I am not a network engineer. I am a person who makes sourdough and learned YAML against my will.

Now I pay Linode for managed Kubernetes and sleep. More money, less archaeology.

6 #18
OwnerSeeker said:
Worker to worker through the service mesh counted as egress

This is why I do not trust "free" anything in networking. Traffic classification is a dark art. Vultr labels it "internal" or "external" based on whether it crosses a billing boundary they define, not whether it leaves the building.

I have seen the same with OVHcloud vRack. Traffic on the private VLAN is "unmetered" until you hit a soft cap they do not publish, then they shape you. The SLA does not mention the cap. The AUP mentions "reasonable use" without defining reasonable.

If you need guarantees, you buy committed rate ports. Everything else is a weather forecast.

iBGP, eBGP, don't care, just peer
#19

In Argentina we have different problem. Vultr free tier is USD denominated. Peso moves, bill moves. I had a client on Vultr "free" who got charged $12 overage. By the time PayPal converted it and the bank added spread, it cost him 45,000 ARS that week.

He moved to a local provider, CABASE member, pays in pesos, knows the price. Is it as fast? No. Does it change based on Fed policy? Also no.

Free tiers from US companies are expensive tiers for us. The currency risk is never in the headline.

1 #20

Zurich perspective: Vultr's "free" tier is priced in USD, but their Frankfurt presence means I pay German VAT on the overage. 19 percent on a surprise bill is insult on injury.

I keep IPv4 blocks, not servers. The servers are fungible. Hetzner in Helsinki, OVHcloud in Strasbourg, Leaseweb in Frankfurt. I move them based on who is currently behaving. The IP space is the anchor.

Vultr could offer me free compute until the heat death of the universe and I would not anchor there. You cannot strace a billing algorithm.

/24 for sale. No lowballs.

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