Ticket opened 01:54 UTC. Logs attached from our redundant feeds showing 503 cascade across N+1 edge nodes. Hostinger's L1 had it patched by 02:05. Eleven minutes.
I've seen slower response from tier-1 SLA shops charging 10x. Their sales team calls this "enterprise-grade managed shared" but won't quote me colo rates. Typical.
Anyone else getting sub-15m on non-enterprise plans? Curious if this is automated cfg rollback or actual human at console.