I have investigated five Offers from three Providers claiming 'fully managed' Status. The Investigation reveals significant ScopeVariance. Please to find my Summary below.
- Contabo: 'managed' = Security patches only. No Application support. PHP updated quarterly at best. Ticket response time forty-eight Hours.
- OVHcloud: 'managed' = ControlPanel assistance. No CodeDebugging. Database backups weekly, not configurable.
- Vultr: genuine WordPress management. PluginUpdates, Security monitoring, Staging environment included. The only Provider delivering promised Scope.
- RackNerd: 'managed' = 'we reboot if you ask.' Nothing else. False advertising level high.
- Hostinger: PHP updated 'when necessary.' No Definition of necessary provided. Ticket escalation required for basic Tasks.
Please to verify always the Service level agreement be