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Provider says I used 10TB, my stats say 800GB

General Discussion by Zurich1984 2 replies 133 views
Zurich1984

Member OP

13 #1

Hostinger is billing me for 10TB outbound on my 1Gbps unmetered plan. They claim overage. My vnstat says 837GB. Their control panel shows 9.8TB.

I have requested methodology documentation three times. They sent a screenshot of their own dashboard.

Prices only go up, and now they want $340 overage or suspension in 48 hours. What counting differences commonly explain 12x discrepancy? I run standard LAMP stack, no video, no CDN. /24 will cost you a kidney and apparently so will clarity from your provider.

/24 for sale. No lowballs.
NA

Member

#2

Check if they count all Layer 3 traffic including ingress, broadcast, and null-packet flooding from their own network. Common trick. Locked if this becomes naming and shaming.

Izmir

Member

#3

They count all traffic to your IP even if you dont ask for it. Very nice for them not for us. DDoS mitigation traffic they count too. I tought unmetered mean unmetered but no.

Check if Hostinger count this:
- ingress (download to server)
- broadcast (arp etc)
- their own backup traffic if they push to you.
- null packets from attacks.

My friend you must read contract very careful!

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