Skip to content
Register

Premium renewal pricing hidden until checkout

Domain Names by cpanelliw780 6 replies 524 views
cpanelliw780

Member OP

shared hosting survivor

#1

So I go to renew my.io at Contabo right the cart says €12.99 I click through four screens of upsells for privacy and email and whatever then bam $89.99 at checkout called "premium renewal tier" nowhere in the flow before that I had to screenshot it to believe this is the third year running they've pulled this last year it was $34.99 hidden behind "verify eligibility" year before was some "registry surcharge" that appeared only after payment method same pattern bait you with first-year or standard renewal switch at the last possible moment I even checked the TOS nothing about dynamic renewal pricing based on "domain quality" what even is domain quality its a 12-character nonsense word not a dictionary term not short no traffic anyway I paid it because I needed it for a client handoff but im documenting everything screenshots chat logs the whole thing gonna file something just wanted to warn folks before renewal season hits

btrfs

Member

snapshot obsessive

#2

1) confirming same pattern at Vultr
A) logged in 2025-07-18
B) renewal quote: $11.40
I) final charge: $127.80
2) my documentation
A) 14 screenshots
B) 3 screen recordings
I) saved as evidence
3) emotional response
A) anger: 7/10
B) resignation: 9/10
I) will still pay: yes
4) actions taken
A) filed complaint with state AG
B) posted to r/ domains (removed by automod)
I) considering small claims
5) pattern analysis
A) occurs 48-72 hours before expiration
B) no email warning of price change
I) support claims "dynamic market pricing"

kat_fold

Moderator

Moderator

#3

Hey folks jumping in to keep this on track this thread is staying open because it's documenting a specific business practice with evidence which is valuable community info not a support ticket not a call to arms just keep it factual if you post templates or complaint links include context so others understand the process not just copy-paste thanks

~be kind or be gone~
RO

Member

#4

Thread is now a resource. Sticky requested. Locked if it becomes a pile-on. Take individual disputes to DMs or your registrar's ticket system.

SH

Member

#5

Same thing happened to me with a .dev last month

SN

Member

#6

$127.80 from $11.40 is wild even for this industry

svendeal

Member

Deal Sniper

#7

9/10 resignation is the real metric here

world record: 4min Arch install

Post a reply

You need an account to reply. Log in or register to join the conversation.

Post reply Preview Save draft