Running a small Woo store on a Hetzner shared plan. One product import plugin keeps hitting the 128M limit. Support ticket came back: "memory increases are not available on Cobalt-tier plans per AUP section 14.3."
The ticket said I was "attempting to circumvent resource governance." I was trying to import 12,000 SKUs. Plugin author swears 256M is minimum.
Options:
- Upgrade to their HostHatch VPS ($22/mo vs current $4)
- Find lighter plugin
- Beg support with specific technical justification
Has anyone successfully negotiated a one-time bump? What language works? "The ticket said... 'customer threatened to DDoS themselves to prove resource starvation.'" No, wait, that was last Tuesday.