harbourops
Member OP
Please open a ticket with your account ID and correct VAT number.
My invoice has wrong tax jurisdiction
harbourops said:
Please open a ticket with your account ID and correct VAT number.
Eh you got charged UK VAT 20% ah? Siao liao lor
Your company got VAT ID anot? If got then should be 0% one, not 20%
I kena same thing last time, Hostinger side problem, their system cannot handle EU company with valid VAT ID
Can call them anot? Or live chat better, got record
Actually Hetzner is not so bad, I used them for 2 years already, but basically their billing system is super old (´・ω・｀)
Once I had same problem, tax wrong prefecture in japan, I contacted support and they fixed in 3 days
Maybe try ticket with exact article number? They need push from customer side sometimes
instant noodles, instant deploys
Not a billing forum. Thread stays open because multiple users affected. Keep it technical.
Provide your VAT ID format. GB, EU, or Northern Ireland protocol. Different fixes apply.
YuriDavid
Member
---
- issue: UK VAT charged to EU-registered business
- root cause: likely MOSS misconfiguration
- fix path:
- Hetzner invoice
- check VAT number field: populated?
- check country code: GB vs XI
- your side
- VIES validation: https://ec.europa.eu/taxation_customs/vies
- screenshot result
- NOTE: post-Brexit rules differ per service type
- WARNING: do not pay wrong rate, harder to reverse
---
@harbourops suggest you audit all EU invoices Q4 2025
indentation is not optional
The reverse charge its beauty is it — the seller they breathe easy, the buyer they account themselves — but the software it is not understand this, ji
I am see this with InterServer also, with RackNerd also — the system default it is always 20% UK rate, is it
Your VAT ID valid it is — VIES green it is — then the fault theirs it is, not yours, is it
Write firm, write clear, the money it will return — inshallah — the overcharge it is not small for many
ospf, bgp, babel — speaking all