Hi everyone — Jane here from Contabo, but posting as a customer today. Got burned hard last year by a provider (won't name names, but rhymes with "Hetzner") who advertised €3.50/mo and hit me with €10.50 on renewal. Their TOS had a clause about "market rate adjustments" buried in section 14.3.
What I'm looking for:
- Written guarantee on renewal rate, not just "price lock" marketing
- Contract term or at least explicit TOS language
- Willing to pay slightly more upfront for certainty
Has anyone actually gotten a signed agreement or legally binding rate lock from a budget host? Or are we all just parsing weasel words?
— Jane @ Contabo