SingaporeRep
Member
Benchmark Addict
- Joined:
- Jul 2024
- Posts:
- 227
- From:
- Singapore, SG
The pattern seems clear: the more you query, the more they invent
Benchmarked this. Set up 2 identical InterServer accounts, one with automated WHOIS every hour, one manual-only. After 30 days: automated account billed 340% of actual queries. Manual account: exact match.
Numbers over vibes confirmed. Their metering is broken or predatory.
fio, iperf, geekbench. results or gtfo.
adam20
Member
Ex-Abuse Desk
- Joined:
- Jul 2024
- Posts:
- 149
- From:
- Los Angeles, US
Ex-abuse desk perspective: phantom billing is not an abuse issue. Don't email abuse@ about this. They will ignore you or close your account. Billing disputes go through billing@ or your card issuer. Abuse handles spam, phishing, botnet C2. Not invoice errors.
Saw this confusion constantly. Wrong department, wrong outcome.
reported. resolved. repeat.
uma
Member
OP
99.99% or bust
- Joined:
- Jun 2024
- Posts:
- 324
- From:
- Dublin, IE
Did anyone actually get a refund yet?
Not yet. Ticket #4821931, opened 11 days ago. Three follow-ups. Latest response: "engineering is reviewing query attribution methodology." Corporate poetry for "we are stalling."
Meanwhile the graphs don't lie and the meter keeps spinning. Cancelled auto-renew on all 4 domains. Migration to Cloudflare Registrar in progress—https://www.cloudflare.com/products/registrar/. $9.15/year flat, no query fiction.
436 days. reboot is surrender.