Need some diplomatic language here! A friend of mine has a server at Hetzner and the peering to certain eyeball networks is just insane value—in the wrong direction. 200ms to a city 50 miles away. Runs circles around itself trying to find the path.
I told him to open a ticket but he doesn't want to sound rude. What's the professional way to say "your routing table looks like it was assembled by confused chickens"?
He needs actual results, not a brush-off. Has anyone successfully nudged a budget provider into better peering without burning the relationship?