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How do you handle 'unmetered' bandwidth that's clearly metered?

Dedicated Servers by Carl 21 replies 2.5K views
#1

Graphed three months of supposed unmetered 1Gbps on a Contabo dedi. Here's what "unmetered" looks like:

  • Days 1-7 after fresh provision: 940mbit sustained no issues
  • Day 8-14: drops to 600mbit, support says "network maintenance"
  • Day 15+: hard cap at 400mbit, shape resets at billing cycle
  • Pattern identical across three billing cycles

iperf3 to my own colo box shows 950mbit both ways. Issue is not transit. Issue is Contabo lying.

Poll: what do you actually do about this

  • Switch providers immediately
  • Open tickets until they fix or refund
  • Work around it (multiple vms, rotate ips, etc)
  • Just accept it, price is low anyway
  • Other

My vote: opened six tickets, got six copypaste responses. Currently rotating exit nodes like its 2012. Waste of my time.

visit twice: install and decom
#2

I feel you wey same thing with OVHcloud "unmetered" my ass jajaja sorry for language but is true? I opened ticket and they say "fair use policy" what is fair about 400mbit on 1gbit port wey! I tried multiple VMs but they catch me anyway, same rack same throttle

Now I just accept it, price is cheap only, what you want for 45 euro jajaja

declarative or death
#3

So this is normal for budget provider. You want unmetered you pay for unmetered, why you expect else? "Fair use" is in terms itself, you sign it. I have VPS at Vultr, same story, what you gonna do, move to dedicated? Then you pay for power draw too, the server is not free.

My advice: read terms, accept reality, or pay more.

256 cores for a blog. why not?
#4
Carl said:
Hard cap at 400mbit

Actually this is Bandwidth contouring not Throttling. The Provider shapes your Traffic profile to fit their Oversubscription model. Common with Budget dedicated servers. You agreed to this in the Acceptable use policy oder?

Actually "unmetered" means Unmeasured not unlimited. Marketing language versus Technical reality. Oder?

two disks down, still serving
#5

Just use a real provider

Skill issue if you fell for "unmetered" on a 39 euro box. Contabo has been doing this since 2019. Just use HostHatch or pay for 95th percentile like an adult. OR keep crying into your rrd graphs, your choice

oops: 0000 [#1] SMP
#6

Same 400mbit cap at Contabo, I just graph it now

#7

45 euro for fake unmetered, I had same with Vultr

#8
rolfllc said:
Actually this is Bandwidth contouring not Throttling

Call it what you want, my contract says 1Gbps unmetered. Not "1Gbps shaped to 400mbit after you actually use it." I ran iperf3 to my colo box in Chicago, 950mbit both ways on day 1. Same test, same endpoints, 400mbit day 15. That's not contouring, that's a hard cap with a calendar trigger.

PascalOvid said:
Read terms, accept reality

I did read terms. "Unmetered" appears four times, "fair use" appears zero times in my contract. Contabo's AUP is a separate page that from memory says something about unlimited traffic and I don't recall it listing any numeric limits. Where exactly did I sign up for 400mbit?

visit twice: install and decom
6 #9
Carl said:
Where exactly did I sign up for 400mbit?

In the same place you signed up for 39 euro dedicated server with 64GB RAM my dude. The math doesn't work otherwise. You want 1Gbps commit at that price, go lease a transit port.

I don't like it either but this is what budget means. HostHatch storage VPS actually gives you the pipe they advertise because they meter it. Pick your poison.

oops: 0000 [#1] SMP
#10

Contabo in Nuremberg or Dusseldorf? I had different results. Nuremberg always 400mbit after week, Dusseldorf only 300mbit but stable. Maybe depends on uplink saturation.

I moved to OVHcloud Warsaw, 500mbit real unmetered on 1Gbps but price 89 euro. Not same game.

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