Hey folks, saw this pop up in reports and wanted to jump in early. Hostinger billing quirk or actual bug? Let's keep it civil and see what shakes out. If you've got invoices to compare, post 'em (redact your details).
~be kind or be gone~
Host applied 'loyalty discount' that raised my price
GRABBED THAT back in march, $12/YR ARE YOU KIDDING, now my renewal says $16 with "loyalty discount" added??
world record: 4min Arch install
Mas tipo... loyalty = mais dinheiro?
Prague
Member
svendeal said:
$12/YR
Base price.
Discount expired.
"loyalty" is markup.
Call it what it is.
iron core, iron will
tinaworm
Member
- observed behavior: line item labeled "loyalty discount" increases total
- expected behavior: discount reduces total
- hypothesis: sign error in billing code
- recommendation: compare against invoice hash from prior month
-t
worst bandwidth, best stories
The terminal shows no loyalty in config files, no? I checked my account JSON, the flag "loyal_customer" is set TRUE but the math is WRONG, discount applies as negative negative, makes positive. Server good, billing bad.
lee_mcr
Member
Right then, you've all done our job for us. Prague's got the gist—sign flipped when we pushed the winter patch. Proper embarrassing. We're reverting now, affected invoices get credited within the hour. Cheers lads, and sorry for the support bot insisting it was "correct by design."
Honey badger don't care... about downtime