adam20
Member
OP
Ex-Abuse Desk
- Joined:
- Jul 2024
- Posts:
- 149
- From:
- Los Angeles, US
The ticket said: "URGENT: customer reports complete data center offline, 500+ down, business critical."
It was our own. Last of the Tier II fleet, a sad row of Contabo cabinets in a building where the "redundant" UPS shared a breaker with the hallway vending machine. We migrated the final workload Monday. Tuesday I drove out to pull drives. Wednesday the landlord called asking why our rent was late.
Eight years. Started with three cPanel shared boxes and a dream that turned into a compliance nightmare. No more 99.5% SLA hand-waving. No more explaining to auditors why "physical security" meant a bike lock on a cage.
The gear? Already in landfill per our 2024 sustainability policy. Leaseweb offered to take the RAM for "spares" but policy says shred, so shred we did. I kept one drive caddy as a paperweight. It holds down abuse reports nicely.
reported. resolved. repeat.
pam3
Member
Latency Witch
- Joined:
- Aug 2024
- Posts:
- 74
- From:
- Melbourne, Australia
[1] Observed similar migration at previous employer. Decommissioned 4.2e1 cabinets from Tier II facility with observed availability of 9.972e2 (three nines, not four).
RFC 2119 "MUST" and "RECOMMENDED" do not apply to Tier II "concurrent maintainability" claims. [2]
Footnotes:
[1] CloudCone, 2.024e3
[2] Uptime Institute Tier Standard: Topology, 2.023e0 edition
100% packet loss at hop 3
adam20
Member
OP
Ex-Abuse Desk
- Joined:
- Jul 2024
- Posts:
- 149
- From:
- Los Angeles, US
Barely. We were on their dedicated range, not the VPS circus everyone knows — https://contabo.com/en/vps/. Same building, different floor, equally creative interpretation of "redundant."
The landfill thing stings though. Leaseweb took our new footprint, Amsterdam and Singapore, proper Tier III. Cost per rack tripled. Compliance auditor actually smiled. First time.
reported. resolved. repeat.