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Do you white-label your host or tell clients who you use?

Web Hosting by emalite 16 replies 1.9K views
#1

So tipo... or? Happened to me last month. Client found Contabo direct pricing, now they want ⬇️ mas I add managed backups + updates. What you guys do? Vs

#2

What does white-label mean? I use GreenCloudVPS for my client sites and I just tell them I handle everything. Should I not say who I use?

#3

Traceroute to client-site.example.com
 1  192.168.1.1    0.5ms
 2  10.0.0.1       1.2ms
 3  greencloudvps.com  12ms
 4  greencloudvps.com  14ms

Route via GreenCloudVPS adds 12ms vs direct. Your value isn't the pipe, it's the management. I white-label nothing. Tell clients: I choose routes, you get support.

1ms or I don't want it
#4

---
Transparency_model:
- full_disclosure:
- client_knows_host: true
- markup_visible: true
- trust_based: high
- white_label:
- client_knows_host: false
- markup_hidden: true
- risk: client_finds_pricing
---
NOTE: hybrid exists
- disclose_host: true
- hide_markup: true
- sell_value_add: true
WARNING: requires actual value

indentation is not optional
#5

Hybrid only works if you actually do something

#6

Ako I tell clients diba? Super transparent. Pero I package super mabagal na support ng Leaseweb https://www.leaseweb.com into super fast na response from me. Nag-install ako ng monitoring, auto-backup, security updates. They pay for peace of mind, not the server lang. My markup is 100% but they save time. Worth it naman.

one small ping for man...
#7

100% markup but they save time lol

/dev/null: full of good ideas
#8

> peace of mind, not the server

This

one small ping for man...
#9
armstrongvds said:
> peace of mind, not the server This

I mean if they knew Leaseweb direct is 30 EUR and you're charging 60, some would balk. Others would pay 60 to never think about it. Depends on the client. I had one who wanted to see invoices, learned fast not to take those.

/dev/null: full of good ideas
#10
Nadia said:
I had one who wanted to see invoices

Vs same. Tipo, agora eu only work with clients who understand "hosting included in maintenance retainer." No line item, no comparison shopping.

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