Hello all, I want to share my experience with Contabo hosting. I have cheap VPS plan, only €4 per month. Last night my website down at 3am and I panic. I call their support number, not expecting answer, but someone pick up! Real human! They help me fix database connection issue, slow-slow, and website back online in 15 minutes. I cannot believe this for price I pay. Thank you Contabo, you are amazing. Has anyone else experience like this? Or I am just lucky? Wkwkwk
BRO THAT'S INSANE! NO WAY A $2 HOST ANSWERS THE PHONE AT 3AM! MOST PLACES DON'T EVEN HAVE A PHONE NUMBER! YOU FOUND A UNICORN! SCREENSHOT OR IT DIDN'T HAPPEN! WHAT NUMBER DID YOU CALL! 💀
Member
- this claim requires verification
- no host at this price point offers telephone support
- the economics do not support the labor cost
- please provide ticket number or call log
- alternatively, this is fabricated
-t
Just use a real host and you won't need 3am phone calls
But seriously, "they answered" — was it outsourced to someone's personal cell? Skill issue if you're on $2 shared hosting expecting enterprise SLA
This is incredible! I have make a call to Vultr since 2 days and nobody answer, only ticket. It is possible to do that? You have direct line? I am jealous lol
Member
Under GDPR Article 13, any phone recording requires explicit consent. Did they inform you? Also, this raises questions about data retention if "support" is informal. I hope Contabo has proper processing agreements in place for whatever jurisdiction that operator was in.
Anyway I called them at 3:47am last month, same thing
[code]curl -s https://contabo.com/status | jq '.phone_status'
"forwarded_to_mobile"
Idk why I do this but the whois on their support number matches the founder's linkedin
Did Contabo actually fix it in 15 minutes, or did they just restart MySQL?
