A prospective client for my Contabo reseller account has requested "enterprise cloud infrastructure with 99.999% uptime" for a budget of $5 per month. I have attempted to explain the cost structure of redundant compute, but they referenced a competitor's marketing materials claiming "cloud power at shared hosting prices."
1. The $5 price point covers approximately 1 vCPU, 1GB RAM, and 20GB SSD on OVHcloud's entry tier.
2. "The cloud" as a technical term requires distributed storage (Ceph minimum 3 replicas), redundant networking, and API-driven orchestration.
3. Marketing translation services exist for this exact scenario.
I am considering proposing a single VPS with automated off-site backups to Vultr object storage, branded as "cloud-backed infrastructure." Has anyone successfully navigated this expectation gap without losing the client entirely? My current draft proposal specifies the actual architecture in appendices while leading with the "cloud-ready" positioning.
I recommend requesting their actual availability requirements in writing; often "99.999%" is repeated without understanding the 5.26 minutes/year maintenance window implication.