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Best support I've ever had was $5/year

General Discussion by pieter_rtm 5 replies 307 views
pieter_rtm

Member OP

4 #1

As said, I need to share this. Three years running a Tor middle relay on a $2/mo GreenCloudVPS plan. Specs are garbage, to be honest:

  • 128MB RAM
  • 1 vCPU (unknown generation)
  • 10GB SSD
  • 500GB/month traffic
  • IPv4 + /64 IPv6

Uptime: 99.7%. But the support. Ticket response time: 4 minutes average. Not automated. Actual fixes, not copy-paste.

Last month: kernel panic at 03:00 CET. They had a custom ISO booted and fsck running by 03:12. Included a note about my ext4 stride setting being suboptimal for their Ceph backend.

I asked why they bother. The reply: "You are one of twelve customers who read our MOTD."

I expected to be mocked for RackNerd praise. Instead I am confused. Anyone else experience this with bottom-tier providers?

Containers before it was cool
beto60

Member

#2

Caramba, 4 minutes nossa!!!

I pay more for Vultr and wait 2 days for "we have forwarded your request" kkkk

But nossa, $3/month, the support must be losing money on you, friend

Double negation: I don't think nobody can beat this no

tarekcai

Member

spaces are for websites

#3

$5
Year
Support
I have seen
This before
One person
Twelve customers
Motd
Code is life
Life is tabs
This is sustainable
If
Automation
And
Low
Expectations

Berlin1

Member

#4

Someoneelses fantasy. Twelve customers at $5 is $60/year. That does not cover electricity for a single serverlet alone someones salary.[1] The numbers do not work. You are being astroturfed or you are the astroturfer. I have seen this playbook before on someoneelses forum.

I demand proof. Screenshot the ticket timestamps. Redact nothing else. I want to see this supposed MOTD.

Footnotes:
[1] Minimum wage in any developed Economy exceeds this by orders of magnitude. Basic arithmetic is not a matter of Opinion.

Doug

Member

New Jersey

#5

What kernel version were they running for that custom iso boot

grabs popcorn, checks /r/drama
CR

Member

#6

$5/year and 4min tickets, I want to believe but

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