Hi everyone, sorry total noob here I signed up with InterServer because everyone said they have instant provisioning. Well I paid at 9 AM and didn't get my VPS details until 1 PM. Four hours! I know it's not the end of the world but I needed it for a project today. Is this normal? Should I open a ticket or just wait next time? Sorry if this is a dumb question.
Under EU consumer protection frameworks, advertised service characteristics constitute contractual obligations. Four hours versus "instant" may trigger article 13 concerns on misleading commercial practices. GDPR-compliant providers must maintain transparent processing records. I would document timestamps for potential chargeback evidence.
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