They refunded too much, I told them

I keep about thirty client sites running. On August 15, 2026, a cancellation ticket was processed for annual VPS plan. Due to proration error in billing system, refund of $187.40 was issued against correct amount of $142.80.

I replied to ticket within 11 minutes, flagging discrepancy. Their billing team corrected within 4 hours. I returned $44.60 via same payment method.

In recognition of this integrity, they have applied $50.00 loyalty credit to my account. No expiration.