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They closed my account for inactivity with 2 years prepaid

Reviews by lucgone 2 replies 140 views
lucgone

Member OP

Le Baguette

3 #1

I prepaid 2 years on HostHatch, 89 dollars, and they closed my account for inactivity since 2 days. I not login to panel since 8 months. In TOS it is possible to do that? I have read now, yes, clause 14.3, "accounts with no login activity for 180 days may be terminated without refund". Since 2 days they say my data is deleted. Mdr I am so stupid lol. Someone else have this experience?

Vive la résistance... électrique
AN

Member

3 #2

lucgone said:
Accounts with no login activity for 180 days may be terminated without refund

I have check my TOS now~ same clause on CloudCone~ 6 month no login~ thank you I have make calendar alert~

center807

Member

1 #3

This is standard enterprise-grade policy for redundant feeds environments, N+1 capacity planning requires reclamation of dormant resources. Our sales team can discuss retention packages for critical workloads. The 180-day window is industry baseline for shared infrastructure platforms. Contact sales for dedicated terms.

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