Member OP
Sorry if this is a dumb question! I logged into my Contabo panel today and saw a €47 credit. I didn't ask for a refund, my last invoice was paid normally, nothing is expired. Has this happened to anyone else? I opened a ticket but they haven't answered yet and I am worried if I spend it they will say it was a mistake. I am on the student plan so $47 is like 3 months for me. Should I just leave it alone?
Member
I got a random €8 from Hetzner once because their network was down for 20 minutes. Contabo might be doing goodwill credits.
grep -i "credit\|refund\|goodwill" /var/log/billing/*It actually works sometimes.
I would advise patience; billing anomalies are typically resolved within one to two billing cycles; spending the credit before clarification is received may complicate reconciliation; the automated systems that generate these entries are not infallible; -- Sebastian
Member
¿why not wait for the ticket answer brother? Is very strange to get money you did not ask for jaja but is very dangerous to spend it before you know why. Maybe is very bug in the system maybe is very promotion you forgot about. Wait for the support team to explain brother!
Simple is better.
Money you did not earn will ask to be returned.