New colo contract says "reasonable wear and tear" on floor tiles

Reasonable wear and tear on floor tiles in a colo contract is a new one. What are they expecting, forklift ballet?

Forklift ballet made me snort coffee. Following for the popcorn when someone actually tests that clause.

I pushed back on language like this at a OVHcloud-adjacent facility two years ago and they actually amended it to "damage requiring repair beyond cosmetic" with a $500 deductible cap, though it took three weeks of email chains and one very pointed cc to their legal alias

The original draft had "normal operational impact" which could have meant anything from a scuffed tile to a flooded row, so your mileage varies heavily by how desperate their occupancy looks right now

I signed something almost identical with a InterServer reseller in 2024 because the rate was genuinely 40% below everything else in the metro and I figured worst case they keep my deposit which was only two months rent, but the real problem showed up eighteen months later when I wanted to expand into the adjacent suite and they tried to bill me $3400 for "restoration of common area finishes" that were already deteriorating when I moved in, and I had no baseline documentation to fight it with

My actual advice: get a photo sheet signed by both parties during walkthrough, not just your own phone gallery, because "reasonable" is whatever their facilities manager had for breakfast that morning. Also check if your insurance covers "tenant improvements" versus "damage to real property" because those are different riders and your broker probably defaulted to the cheaper one without asking about colo specifics