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My provider matched a competitor's price without me asking

Deals & Offers by Carl 4 replies 189 views
#1

Had a Dell R640 at OVHcloud, €89/month. Support ticket was just "planning to migrate to Contabo, same specs at €65." No negotiation, no threat. They matched to $62 within 4 hours. 2x Xeon Silver 4114, 64GB DDR4, 2x 480GB enterprise SSD. 1A at 120V measured, so power included makes it workable. I did not expect this. Has anyone else tried just... asking by not asking?

visit twice: install and decom
#2

My clients would benefit from this approach. I operate several premium nodes across premium providers and premium support is what my clients pay for. Did you open a sales ticket or technical ticket? For my clients I always route through the account manager but your results may vary. I would suggest opening a support ticket about a premium migration and seeing what premium incentives they offer. My clients have received premium retention offers in the past.

#3

OVHcloud still running 4114s? Thought they moved to newer chips

#4

Contabo €65 R640?? WHERE

#5

1A at 120V for dual 4114 and 64GB? My R640 pulls more idle.

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