Hey folks 👍
After three "I got billed after canceling" threads this month, here's a quick checklist of what to screenshot before you hit that cancel button.
- First: the cancellation confirmation page itself, with timestamp.
- Second: any support ticket where they acknowledge your request.
- Third: your payment methods page showing no active subscriptions.
- Fourth: the TOS section about refund policy, in case they change it later.
Save these somewhere you'll remember. Cloud, local, whatever works for you.
If a host tries to bill you after a clean cancellation, that evidence is your dispute ammunition. I've seen chargebacks won and lost over a single missing screenshot.
Stay safe out there.