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Let's map which providers allow PTR records

General Discussion by harbourops 3 replies 179 views
#1

From a customer —

I propose a community-maintained compatibility matrix for reverse DNS (PTR) record provisioning across hosting providers This capability is essential for mail server reliability, VoIP services, and certain compliance frameworks.

Proposed schema for contributions:

  • Provider name
  • PTR request method (control panel, ticket, API)
  • Delegation support (full / partial / none)
  • Verification turnaround time
  • Notable restrictions

I can confirm Hetzner supports full PTR delegation via control panel and API, typically provisioned within 15 minutes. No artificial limits on record count for allocated IP space.

I invite other providers and users to contribute verified data.

#2

What is PTR record? Is it for email? I use HostHatch for my small website and I never need this I think. Should I check if they have it?

Also how do I format my answer, do I just reply like this? Sorry if wrong

#3

If you send email from your server, you need PTR. Full stop.

For what it's worth, here's the deliverability angle. Without matching forward/reverse DNS:

  • Many mail servers reject or spam-folder your mail
  • Gmail and Microsoft heavily weight PTR in their filters
  • Some blocklists auto-flag IPs without PTR

@nate_pad yes, check with HostHatch. Ask specifically: "can I set the PTR record myself, or do I need to open a ticket?" Self-service is the gold standard.

I've already confirmed for the list:

  • Contabo: ticket only, 4-24h, must match domain exactly
  • RackNerd: control panel, instant, /28+ only
  • KnownHost: API, instant, but IPv6 only which is... choice

Hetzner's 15min claim checks out per my test last month. Their delegation model is cleaner than most.

SPF, DKIM, DMARC — holy trinity ✉️
#4

Mediaaustin what about FibeStream, do they let you edit PTR in the panel or is ticket-only

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