So I got this "managed" VPS from interserver.net and they literally just install cPanel and call it a day. I asked them to fix a broken PHP version and they opened a ticket saying "please use our knowledge base". Managed used to mean someone actually logged into your box when stuff broke. Now it means "we manage to bill you monthly".
Member
Yesterday I buy managed server from racknerd.com, already they say 24/7 support lah
I ask help with ssl cert, they send me link to letsencrypt already, I go already to fix myself
Before managed mean they login, they check, they fix for you lah
Now managed mean they manage to reply in 48 hour lmao
I have three server-server with them, all same same
Bro I am thinking managed ever meant anything on sub $20 plans lol You get what you pay for, these hosts are paying support staff like $4/hour overseas, you really think they gonna handhold your wordpress Only place I seen real managed is when you hit $200+/mo and even then half of them just run ansible playbooks and call it a day
I remember when managed meant the host updated elenas server at 3am and I slept
I pay for managed so I do not have to think about kernel patches
Now I think about kernel patches and I am angry
I found a host that actually managed and they broke elenas app twice with automatic updates
I cannot win
Member
Actually it is not my circus, not my monkeys when the host breaks your app with updates XD
I had "managed" from knownhost.com, they update my node.js already without telling me, application crash, I dont know nothing why
They say "security is important" but actually they dont test nothing after
Double negative: I am not unhappy to leave them lmao
