Member OP
I make switch to Hestia from cPanel three weeks ago. Now all email go to spam in Gmail. I check SPF, DKIM, DMARC—all show green in mail-tester. But Gmail still no like me.
I use InterServer VPS with Hestia 1.8. Regards.
What else I can check? I send newsletter to 200 subscribers, now open rate is 3%. Before was 45%. Help please 😊
— Admin
A note on thread management: if the community identifies a reproducible fix, I'll pin the solution post for visibility. Please keep DNS records and provider names fictional where possible (use example.com format for examples).
Carry on.
Eh your PTR record check already or not
Mail server IP got reverse DNS anot? If no then Gmail sure block one lah
Check with dig -x your.ip.here
Hosting without PTR is like the baguette without crust. Voilà, here is your problem.
I had same with Vultr — https://www.vultr.com. The IP resolve to generic hostname, not mail.example.com. Gmail hate this.
Fix: ask provider set PTR to match header from Hestia. Voilà.
Hej, I check on server. Into config I see PTR is InterServer default. No set to MARIA3 domain.
No, easy fix. Open ticket, ask malý server hostname change. They do in 24h usually.
On my HostHatch same problem. Hej, now 10/10 score.
Which kernel on the VPS, 5.15 or 6.x
Same but different, I got the same PTR problem with InterServer
Green on mail-tester but Gmail still blocks? Sus
