Skip to content

Another EIG acquisition, who survived?

Reviews by PacketpunkUma 2 replies 152 views
14 #1

Another one! EIG buying KnownHost! That's six in four years! Who's left standing!

I tracked the body count:

  • 2019: HostHatch — support went from 2 hour to 2 weeks in 6 months!
  • 2021: Leaseweb — prices "harmonized" up 40%!
  • 2022: InterServer — cPanel licenses "bundled" whether you wanted or not!
  • 2023: Hostinger — entire chat support team "redundant"!
  • 2024: pinecloud — "migration to enhanced platform" that broke everything!
  • 2025: now KnownHost! Whose turn next!

I got 8 boxes with KnownHost! Migrating starts now!

Who else is trapped in the EIG death spiral! Speak up!

12 #2

This hits different

EIG playbook I've seen:

  • Acquire at 3-4x revenue multiple
  • Immediately "optimize" support (cut 60% staff)
  • Raise prices 18-24 months later
  • Blame "market conditions"

My $/GB/RAM on KnownHost was 0.012, now post-announcement I'm calculating migration cost at 0.019 with Hetzner https://www.hetzner.com/cloud. Painful but necessary.

Funny thing: my oldest EIG box is HostHatch from 2019, still running because I automated around their breakage. It's zombie infrastructure at this point.

seedbox, NAS, tape, and three offsite
#3

Former KnownHost employee here. Left 2023. Can confirm "integration playbook" exists, saw draft.

Steps in my country we would call hostile:
- support ticket targets increased from 4 hour to 72 hour "to align with portfolio standards"
- intentional degradation of legacy control panel, push to "unified platform"
- "voluntary migration" with 90 day notice, actual capacity on new platform 40% less

I did not work on this directly. Saw document in shared drive. Left for ethical reason.

Can answer practical question but not legal.

phở at 3AM, deploy at 4

Post a reply

You need an account to reply. Log in or register to join the conversation.

Post reply Preview Save draft